Privacy Policy
At Divided Dreams, we respect your privacy and are committed to protecting the personal information you share with us. Our website www.divideddreams.com provides professional counseling services, including Relationship Counseling, Marriage Counseling, and Divorce Counseling. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
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1. Information We Collect
When you visit our website, we may collect the following types of information:
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Personal Identifiable Information (PII): Name, email address, phone number, and any details you provide when contacting us or signing up for our counseling services.
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Account Information: If you create an account, we may collect your username, password, and preferences related to relationship, marriage, or divorce counseling.
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Payment Information: For session bookings or purchases, billing details are securely handled by third-party payment processors.
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Communication Data: Any messages, inquiries, or feedback you submit regarding our counseling services.
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Usage Data: Information about how you interact with our website, including IP address, browser type, device details, and browsing behavior.
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2. How We Use Your Information
We use the collected data to:
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Provide and enhance our Relationship, Marriage, and Divorce Counseling services.
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Respond to inquiries and schedule counseling sessions.
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Process transactions securely.
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Send updates, newsletters, or promotional offers related to our counseling services (you can opt out at any time).
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Analyze website traffic and improve user experience.
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Comply with legal requirements and prevent fraudulent activities.
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3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:
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Service Providers: Third-party vendors that assist with website hosting, payment processing, email communications, and analytics.
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Legal Authorities: When required by law or necessary to protect our rights and the safety of our users.
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Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security & Retention
We implement security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet-based service is completely secure.
We retain your information only as long as necessary to fulfill our Relationship Counseling, Marriage Counseling, and Divorce Counseling services, comply with legal obligations, or resolve disputes.
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5. Your Rights & Choices
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You have the right to:
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Access, update, or delete your personal information.
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Opt out of marketing emails.
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Request a copy of the data we hold about you.
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Restrict or object to certain data processing activities.
To exercise these rights, contact us at thedivideddreams@gmail.com.
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6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
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8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal data from minors.
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9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
For any questions about this Privacy Policy or our Relationship, Marriage, or Divorce Counseling services, please contact us at:
Divided Dreams
D 27 Ground Floor, Chattarpur Enclave, New Delhi
+91 9711535905