Terms & Conditions

Effective Date: 1st January 2025

Welcome to Divided Dreams (www.divideddreams.com). These Terms and Conditions govern your use of our website and services, including Relationship Counseling, Marriage Counseling, and Divorce Counseling. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

1. Definitions

"Company" refers to Divided Dreams.
"User" refers to any individual accessing or using our website or services.
"Services" refers to the counseling and related resources provided through our website.

2. Use of Services

Our services are intended for individuals seeking Relationship, Marriage, or Divorce Counseling.
You must be at least 18 years old to use our services.
You agree to use our services only for lawful purposes and in compliance with all applicable laws.

3. Counseling Services Disclaimer

Our counseling services provide guidance and support but do not substitute for professional medical, psychiatric, or legal advice.
We do not guarantee specific outcomes or results from our counseling sessions.
If you are experiencing a crisis or emergency, please contact emergency services immediately.

4. Booking and Payments

Payment is required at the time of booking unless otherwise specified.
We use third-party payment processors to securely handle transactions.
Fees are non-refundable except where required by law or as stated in our refund policy.

5. Cancellation and Refund Policy

Sessions must be canceled or rescheduled at least 24 hours in advance.
Late cancellations or no-shows may result in forfeiture of payment.
Refunds will only be issued at the discretion of the company in special circumstances.

6. User Conduct

Users must not engage in abusive, harassing, or unlawful behavior while interacting with our services.
Any misuse of our platform or violation of these Terms may result in termination of access.

7. Intellectual Property

All content, including text, graphics, and resources, is the intellectual property of Divided Dreams.
Users may not copy, distribute, or modify our content without prior written consent.

8. Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy.
By using our services, you consent to our data collection and usage practices.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or practices.
Accessing third-party sites is at your own risk.

10. Limitation of Liability

We are not liable for any direct, indirect, or consequential damages arising from your use of our services.
Our total liability shall not exceed the amount paid for services in the last six months.

11. Termination

We reserve the right to suspend or terminate your access to our services at any time if you violate these Terms.
Termination does not relieve you of any outstanding payment obligations.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted with an updated effective date.
Continued use of our services after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of New Delhi.
Any disputes shall be resolved in the courts of New Delhi.

14. Contact Information

For any questions about these Terms and Conditions, please contact us at:

Divided Dreams
D 27 Ground Floor, D Block Chattarpur Enclave, New Delhi 110074

thedivideddreams@gmail.com

+91 9711535905

Thank you for using Divided Dreams. We are committed to supporting you on your journey toward healing and growth.